If Roku or TCL made your TV, listen up: Your set could be involved in a class action lawsuit. Both TV manufacturers Currently in the middle of an outfitAnd while it’s too early to know where the case is going or what the potential settlement will be, we do know which TVs in particular have been named.
What is the Roku/TCL lawsuit?
According to the top class actions reportPlaintiff Terry Ells recently filed suit in federal court in California. Else’s lawsuit claims software updates issued by Roku and TCL were “repeatedly flawed.” According to the suit, the updates make some TVs from both Roku and TCL “bricked” or otherwise unusable. The rest say these updates “materially impair” the functionality of Roku’s devices and that both companies failed to disclose the problems to consumers; Instead, that Roku and TCL sell these products as “reliable” smart TVs that “will continue to get better over time…thanks to (ongoing) automatic software updates.”
The lawsuit claims that Roku and TCL offer no recourse to customers whose TVs malfunction, despite warranties that claim to address software defects. Others try to represent a nationwide class action suit with a jury trial with a monetary award for all involved. I don’t have a Roku or TCL TV, so I can’t personally attest to the issues. However, there are over 300 comments on the Top Class Action report, with many (if not most) complaining of the same issues with their Roku TVs. “My TV turns off randomly and sometimes takes several attempts to turn on;” “It won’t play unless it’s connected to the internet and then a lot of stations have a blank screen,” “I just disposed of a 65″ Roku branded TV that went black less than 3 years after purchase.” Many comments simply request to be added to the class action suit.
As it happens, this case isn’t the only class action lawsuit Roku is facing at the moment: Another customer is suing Roku To remove the feature from its smart home camera and require a new subscription to reinstall it.
What do you think so far?
Which TVs are named in the Roku/TCL lawsuit?
The lawsuit charges Roku and TCL with a blanket claim on all of their TVs and streaming devices. Instead, it specifically names the following models, sold from December 16, 2024 to today:
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Roku Select Series
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Roku Plus Series
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TCL 3 Series Roku TV
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TCL 4 Series Roku TV
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TCL 5 Series Roku TV
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TCL 6 Series Roku TV
Again, it is too early to know what will happen in this case. But if you bought one of these TVs in that time frame, take note and keep an eye on the suit as it progresses.
